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Milestone: 100th customer

Cologne, 29.11.2021: Shortly before the end of the year, the Cologne-based company epilot, which has experienced immense growth since its founding in 2017, has reached another milestone and signed up the 100th customer with the Darmstadt-based eco-energy and telecommunications provider ENTEGA. customers in the epilot community.
Since October, ENTEGA has also been using epilot’s cloud software and digitizing its sales in the area of electromobility for business customers in a first. ENTEGA was particularly impressed by the combination of predefined standard processes for a quick start and flexible customizability.

What started in 2017 as a start-up with the vision of driving the energy industry forward in digitization and enabling companies to sell complex products and services as easily as a pair of shoes has, after four years, established itself as an industry-leading solution in the field of process digitization at the customer interface. Using epilot, it is possible to manage all products and services relevant in the energy world in processes that are simple, digital, and customer-centric, from incoming orders to technical processing to active customer management with transfer to billing. For example, Stadtwerke Hamm, DEW21, SWTE Netz, Mainova, Pfalzwerke, Badenova, Stadtwerke Karlsruhe and many other well-known energy suppliers and municipal utilities nationwide use the epilot software to control their customer processes. “The fact that we are now able to support our 100th customer with digitalization shows the need of the industry and the willingness to go new innovative ways with more modern business models,” says founder & CEO Michel Nicolai.

“The energy industry has developed into a dynamic market with diverse opportunities and risks for the various market players. In order to sustainably cope with the constant change, we have opted for epilot’s software-as-a-service solution,” says Peter Walther-Reichert from ENTEGA. Here, ENTEGA not only uses epilot as a platform for the modern and resource-saving marketing and order processing of wallboxes and charging columns for business customers, but also intends to look ahead and use the solution for the digitalization of other business models, such as the expansion of broadband. “Together with our in-house IT service provider COUNT + CARE, we have found the right technological foundation with epilot to innovatively and flexibly shape our future.” COUNT+ CARE will also be the first IT service provider to use the epilot “Software Developer Kid” (SDK) to extend the epilot platform for ENTEGA beyond the standard offered.

Valuable synergies complement the epilot service

Besides the use cases also grows the epilot ecosystem. Thus concluded epilot already over 30 valuable collaborations that offer customers practical value-added services and open up new opportunities. This way, customers can use functions and apps from companies like PayPal, Schufa and Boniversum, Google Analytics, ene’t and GET AG integrate into their systems. Partners for technical implementation in the epilot partner network can also be integrated into the process landscape; in addition to IBC Solar, Frequentum Part of the open ecosystem. In addition, consulting or integration services can from Partnern like PwC, Intense, ConVista, PRO energy consult, excubate, DMS Automation, Intense, ConVista and many others. “We also define ourselves and our company through the collaborations we enter into. Our customers should be able to trust that the quality of the partners matches the demands they place on epilot,” Michel Nicolai to the epilot Ecosystem.

If you want to learn more about epilot and success stories from the epilot community, you can attend the epilot world on February 1.

Press contact:
PresseCompany GmbH
Louisa Tilly
Tel: +49 711 23886 38

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