With his presentation “Speed and Transparency – The Amazon for Energy-Related Services”, our CEO Michel Nicolai presented to high-ranking industry representatives at the #BrennStoff Sales Conference of the #BDEW in Magdeburg today, which success factors are important for EVU in the digital age: Customer Experience, Transparency, Speed, Agility & Attractiveness. Players like Apple and Tesla are showing what a seamless customer experience can look like – and the customer should always come first. To ensure this, transparency in processes is important, both for customers and employees. As customer needs change quickly, short response times through agile ways of working are a must. These success factors are combined in e-pilot, so that your EVU can also become an Amazon for energy-related services!
You want to be up to date about new features,
Events and tips & tricks from epilot stay?
All about strategic, technological and cultural change in the context of the energy transition.
The epilot world focuses on the interactive exchange of experiences. You can expect an exciting thematic mix of tech, culture and strategy packed into an online format of panel discussions and interviews with companies such as E.ON One, Installion, badenova, PwC, EVM, Vaillant and many more.