TOTAL launches “Warm&Gut” product developed with e-pilot and ThermoPlus

Today, the innovative product “Warm&Gut”, developed by Total Mineralöl GmbH together with its partner ThermoPlus WärmeDirektService GmbH and e-pilot, is launched! TOTAL operates one of the most successful websites in the heating oil market and is a pioneer in the modern, digital customer approach. With Warm&Gut, TOTAL is now going one step further: it is offering its customers an all-round carefree package for modernizing their heating systems via a contracting model. From cost planning, conversion and maintenance to the regular supply of heating oil, customers are offered the comprehensive service from a single source. The entire journey is mapped end-to-end digitally via e-pilot: Customers are guided through the e-pilot click path with intuitive questions. Collaboration between TOTAL and ThermoPlus along the sales process is also handled efficiently and easily via e-pilot. We look forward to working together to take the digital customer experience of TOTAL customers to an even higher level! TOTAL explains Warm&Good in the following video:

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1. February 2023

All about strategic, technological and cultural change in the context of the energy transition.

The epilot world focuses on the interactive exchange of experiences. You can expect an exciting thematic mix of tech, culture and strategy packed into an online format of panel discussions and interviews with companies such as E.ON One, Installion, badenova, PwC, EVM, Vaillant and many more.