The eCommerce cloud for energy providers

Manage all products and services in processes, simply, digitally and customer centered

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epilot brings eCommerce to the energy world

With our conversion-optimized frontends, your customers can order energy products online just as easily as a pair of shoes. We enable you to manage the entire process from marketing to billing in digital end-to-end processes, integrating all process-relevant partners and software solutions.

eCommerce Frontends

Customer Journey: Turn energy products and services into digital experiences. Set up your customer touch points within minutes and integrate them into your landing pages, as well as into your partners’ websites. Invite your prospects to a journey, guiding them with simple yet specific questions towards their targeted offer.

 

Bundling: The energy space is changing rapidly. With smart project bundles you quickly adapt to these changes, and monetize cross-selling potential: combine offers of solar and storage with charging and internet. Your imagination is the limit.

Process & customer management

Digital end-to-end processes: epilot offers maximum transparency spanning from the first customer interaction to billing. Market and manage your energy products: commodity, non-commodity and grid.

 

Advanced CRM: 360° view of your customers and your opportunities. Communicate with your customers and prospects, manage tasks and partners, generate documents, share comments, and collaborate along the entire value chain.

Ecosystem of partners & integrations

Partnering: The epilot cloud lets you integrate your current partners very easily, for free: think LinkedIn for business relationships. Furthermore, you are invited to tap into the growing global epilot network, from sales, to installation, to maintenance and more: for each link in the value chain you will find the right partner.

 

Community intelligence: We constantly push the boundaries and release new products and features. As a pilot partner and as part of the community you benefit from this continuous development.

 

Integrations: To unify your IT landscape, you can flexibly integrate external IT systems in epilot, for example SAP solutions for integration of the billing process or solutions such as geo-information systems. Our integration layer which we offer together with our best-in-class partner Axon iVY enables integrations via standard connectors as well as customer-specific APIs.

End-to-end process with partner integration

News

July 2, 2020

Summer of Webinars at epilot

This summer our experts have something special in store for you: we would like to make our product developments, which we are advancing together with pilot...

June 30, 2020

epilot Webinar Broadband: Digital Mapping of Broadband Expansion and Distribution with epilot

Together with Philipp Bode and Sven Siebrands from tktVivax and our CEO Michel Nicolai, we presented our all-in-one solution for the distribution and...

June 26, 2020

epilot webinar broadband with tktVivax

In cooperation with tktVivax, we offer an all-in-one solution to sell and handle broadband connections and broadband tariffs end-to-end. From order routes to...

June 16, 2020

Webinar: How to digitize your end-to-end processes with epilot

What steps do energy suppliers have to take to remain competitive in the digital age? How can a classic electricity and gas supplier become a multi-product...

June 10, 2020

Digital mapping of broadband expansion and sales with epilot

The expansion of the broadband network is an attractive business area for energy providers to expand their traditional product portfolio and, as a digital...

June 4, 2020

Virtual community meeting regional with Stadtwerke Stralsund

Together with Stadtwerke Stralsund, we held our first virtual community meeting regional this morning. The concept: our customer, Stadtwerke Stralsund, tells...

May 26, 2020

The epilot customer portal – customer self-service for your customers

With epilot you can unite customers, employees and partners all together in one cloud. Especially for your customers this means real added value, because the...

May 19, 2020

Digitize your end-to-end processes with epilot – our next webinar takes place on June 16!

With the epilot platform you can sell complex products and services online as easily as a pair of shoes, map your customer processes in digital end-to-end...

May 14, 2020

epilot multi-brand feature – multi-brand strategy in epilot

Does your company have a brand portfolio that you want to manage in a bundled and clear way? With epilot you can not only manage your main brand – with...

May 7, 2020

Benefit from the digitalization push: epilot supports you with the digitalization of your customer processes

Does the digitalization challenge you? Or do you want to take your customer experience to the next level? Our employee in Austria, Roland Kefaloudi-Walli,...

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