Digitalize your grid processes efficiently and in compliance with the law
Automate the entire process, from grid connection to commissioning and registration of customer systems. Easily meet regulatory requirements with a central platform and customized portals for all parties involved.
Flexible & modular
GDPR compliant
No programming knowledge required
70+ Grid operators rely on the epilot cloud platform
The challenges of modern grid operators
Grid operators are facing enormous challenges today. Increasing customer inquiries and stricter regulatory requirements as part of the energy transition are overburdening employees.
The solution: epilot grid platform
Imagine being able to solve all these challenges with a single, powerful platform. As the XRM for the energy industry, epilot offers you exactly that: A central solution for all grid processes that enables efficiency gains and ensures compliance with legal requirements. Seamlessly map a continuous process from initial registration to commissioning.
Digitally capture grid connection requests, registrations of customer systems and commissioning requests
Configurable digital forms, compliant with the BDEW guidelines and constantly adapted to legislative changes
Integrated grid portals with access for end customers and installers to submit inquiries online
Automatic transfer of inquiries into the digital construction file
Connection to software ecosystem, e.g. ERP, market master data register, digital grid twin
Process received requests and registrations efficiently
Digital click paths for customers, employees and installers for structured data collection
Pre-built, customizable templates specifically for grid operators
Central digital construction file with all relevant information
Automated processes for handling inquiries with all process participants
Access to the inquiry for end customers/installers to submit relevant data and documents
Streamline your customer service with self-service options
100% legally compliant
With epilot, you meet all legal requirements for grid operators and are prepared for any adjustments in the future as well. The bdew guidelines provide helpful information on how to implement these legal requirements, all of which you meet with epilot.
Blueprints for energy grid operators
FAQs
Yes, epilot integrates seamlessly with your existing systems, including ERP, GIS, document management systems, archiving systems, planning tools and more. In addition, we support integration with grid compatibility testing tools such as envelio.
The digital construction file offers a full 360° view of all information about customers, processes, buildings and meters. All relevant information is available in one place and in relation to each other, which makes the work of grid operators more efficient.
Absolutely. epilot is scalable and adapts to the needs of both small and large grid operators. Our modular structure allows you to start with the functions that are most important to you and expand step by step.
epilot was developed specifically for the requirements of grid operators and takes current legal requirements into account. With epilot, grid operators meet all legal requirements, including §14e EnWG, §14a EnWG, §8 (1) (2) EEG, §6 (1) NAV and §19 (4) NAV. epilot also continuously adapts to new legal requirements.
epilot is designed to be user-friendly and requires no IT expertise thanks to its no-code functionalities. The number of users depends on the size of your company and the modules used. We offer training and onboarding workshops to optimally prepare your employees.
Yes, epilot is future-proof and adapts to market conditions, as the platform is continuously being developed to integrate new functions and adapt to the changing requirements of the energy sector. In addition, all elements such as click paths, portals or document templates can be flexibly and easily adapted in real time at any time.
epilot focuses on end-to-end processes relating to the energy transition. This means that, unlike traditional CRM systems, the system is not limited to managing customers, but is tailored to the specific needs of energy suppliers, grid operators and solution providers. As an XRM, epilot offers all the CRM functions required for their use cases, but also enables the management of products, prices, services and much more across the entire process from the initial customer enquiry to ongoing support. And all this in co-operation with partners, installers and internal teams, without any programming knowledge required.
Yes, you can use epilot modularly without moving your entire system. You can select specific functions that solve your current problem and do not have to implement the entire scope of epilot directly.
The cost of epilot depends on the modules you choose. Our flexible, modular structure allows you to pay only for the features you need. Through targeted consulting, we help you identify the right modules to create an excellent price-performance ratio. Book a demo for a non-binding quote.
The implementation of epilot is efficient and fast. Our platform can be up and running within a day, the effort and duration depends on your specific requirements. epilot offers comprehensive implementation support, including consulting, training and technical support. Implementation is usually completed within a few weeks.
Yes, epilot is GDPR-compliant and secure. The platform is ISO 27001 certified and stores all data in Germany. As a cloud solution, epilot meets the highest standards of data protection and security.
Get a live demo
Watch a demo to find out how the epilot cloud platform can help you. Because no one likes inefficient processes. Neither employees, nor partners, nor customers.
Flexible & modular
GDPR compliant
No programming knowledge required
Learn how to set up full use cases in minutes with our growing library of validated blueprints.