Impressum

epilot GmbH

In Mediapark 8a
50670 Köln, Germany


VAT ID:

DE303258728


Represented by

epilot GmbH
Michel Nicolai (CEO)
Rolf Benken (CFO)


Entry in the commercial register

Cologne District Court
HRB 95505


Contact

Telephone: +49 221 588 32900
email: info@epilot.cloud


Responsible for the content in accordance with § 55 Abs. 2 RStV:

Michel Nicolai (CEO)
epilot GmbH

Out-of-court dispute resolution

epilot GmbH is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Liability for content

The site operator assumes no liability for information transmitted or stored by third parties. There is no obligation on the part of the site operator to monitor this information.

If illegal information is transmitted or stored by third parties, the site operator is only liable if it does not comply with a legitimate request to delete the information. Clearly illegal information will be deleted immediately after becoming known.

Liability for links

The site operator has no influence on external links. Before publishing the links on the epilot GmbH pages, they were checked within reasonable limits for compliance with legal requirements. The site operator is not responsible for changes that occur on pages accessible via external links. In particular, continuous monitoring of external links for infringements of rights is not reasonable. If the site operator is notified of illegal content that can be accessed via external links, he will remove these links immediately.

Copyright

The copyright to all texts and multimedia content available on the epilot GmbH website is held by the site operator, unless different copyrights are specified separately. If the copyrights of third parties are not shown, we ask you to notify us via e-mail. The site operator will remove such content immediately.
The processing, distribution and reproduction of content is not permitted without the express consent of the site operator. This applies in particular to the source code of the page.

Unsere Referenzen

Das sagen unsere Kunden über epilot

"With epilot, we have standardised and automated recurring processes such as the registration of PV systems, wallboxes, heat pumps, storage systems and the grid connection with preconfigured document and e-mail templates, among other things. This saves us a lot of time, so that we only need 15 minutes per process instead of 45 minutes."
Yvonne Müsse
Netzmanagement / Technischer Service
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"epilot enables us to automatically fill flexible standard templates for documents and emails with customer-specific data. This reduces errors, saves time and ensures correct information for our customers."
Fabian Schäfer
Projectmanager
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"The automation in epilot saves us an enormous amount of manual work. Many processes now run automatically, which relieves our team and makes workflows more efficient."
Juliana Nergiz
Kauffrau für Büromanagement
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"With epilot, we have already introduced use cases in the network sector that go beyond the legal requirements. Now we are also digitising sales with epilot to make processes faster and more efficient. We want to use epilot to map the areas of PV, heat pumps and cross-selling."
Maximilian Martin
Fachbereichsleiter Handel/Vertrieb Versorgungsbetriebe
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"The possibility of combining network and sales topics in one platform will bring us additional efficiency gains."
Igor Kobets
Digitisation manager
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"epilot offers us maximum flexibility and the ability to act quickly. We can offer our customers digital solutions within a very short space of time - for example, we went live with our network portal after just two weeks, completely without consultants and legally clean."
Daniel Orel
Stabsstellenleitung Geschäftsfeldentwicklung
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"We are very pleased with the foundation we were able to lay with epilot - and we still have a lot of plans!"
Sebastian Freier
Technischer Vorstand
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"We went live with the first processes in just a few weeks, tried them out and then left them productive because they worked so well. Our processes are more transparent, more digital, of better quality and also more customer-friendly."
Niclas Pflug
IT-Manager
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"A major advantage for us in our collaboration with epilot is being actively involved in designing the solution as a pilot partner in order to achieve the best result together. In this way, we have set ourselves up for the future in a very short time and can offer both customers and installers an optimal digital experience."
Andre Freude
Head of Network Sales and Contract Management
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"The interactive integration with different products and the sales process running in the background with customer contact, as well as the ability to centrally store customer data and interests, is exactly what we need."
Jochen Hille
Head of Energy Services
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"The biggest benefits of epilot for empact are the transparency of journeys, fast response times to inquiries and a high level of customer satisfaction. Data quality and the data lake are also very valuable to us."
Manuel Thielmann
COO
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"With the epilot Data Lake, we use the central BI tool to track all processes from start to finish, e.g. lead input to installed PV power. The holistic view of the energy service business enables well-founded decisions to increase efficiency and optimize processes. "
Vanessa Krause
Senior Sales Operations Manager
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"Compared to previous manual processing of energy service requests, the time required was reduced by up to 50%, depending on the product. For us, in addition to increasing efficiency, it is even more important: We can serve customers quickly and thus increase their satisfaction in the long term."
Vanessa Krause
Senior Sales Operations Manager
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"Employees enjoy working with the epilot platform because it provides tangible added value in their daily work."
Vanessa Krause
Senior Sales Operations Manager
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"In addition to flexible customization, the epilot grid portal offers the great advantage that data is not only recorded digitally, but is also processed efficiently and transparently in a digital file."
Jonas Kautz
Network Management Functional Area
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"We do not want to look at the traditional utility and grid sector in isolation from new business areas such as solar or e-mobility. We think about the energy future holistically and use epilot to represent it on a platform."
Sven Frohnen
Head of Business Analysis & Product Management
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"From initial customer inquiries to planning and communication with the installer, everything runs via the epilot platform, which saves us a lot of time and manual work."
Bernhard Meyer
B2C Sales
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"What makes epilot unique in addition to the platform itself: A highly motivated team that quickly reviews and implements our ideas for the new features. The onboarding is also great: The team is getting involved so that we can be productive quickly with our system."
Anna Witenbek
IT Department Manager
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"epilot regularly brings together players from the energy market in formats such as the Community Convention or the epilot World in order to promote exchange among themselves. We really appreciate this as an additional service beyond the platform. "
Anna Witenbek
IT Department Manager
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"We have made the process for marketing PV systems in the B2B segment productive in two to three days. In the past, this was never possible and entailed external programming costs."
Christoph Hesse
Chief Sales Officer
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"I appreciate the community spirit of epilot: We benefit continuously from the further developments of the standard."
Jürgen Kroha
Head of Energy Sales
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"We want to combine commodity and non-commodity in a modern, future-proof architecture that enables the integration of existing and future systems. epilot's flexible and agile way of working is an important impulse for our organization."
Jürgen Kroha
Head of Energy Sales
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"The epilot customer portal convinces us by mapping the service and sales of commodities and energy services in one system. The customer portal can access all relevant source and subsystems and ensure 360° customer view and processing."
Jürgen Kroha
Head of Energy Sales
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"epilot is a cloud-based, holistic and user-friendly solution that we can design and expand according to our wishes — and for which we do not need any IT resources to implement."
Eckhard Hage
Head of Functional Area Electricity
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"Since we have been working with epilot, we can always identify where we are in the process chain and why one process is taking longer than the other. We can provide customers with specific information and tell them exactly what documents are missing."
Daniel Wolter
Technical Manager
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"The cost-to-serve for energy suppliers is €30-50 per household per year. epilot can reduce these costs by up to 40%. "
Hans-Martin Hellebrand
Management Board
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"There is no other solution on the market that enables partner management as well as epilot. We have currently integrated 120 local craft businesses into the platform, which are fully automated via epilot for order processing."
Hans-Martin Hellebrand
Management Board
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"With epilot, we have successfully implemented 32 process variants for the registration of generation plants, which enabled us to process more than 8,000 applications digitally in the first year after launch. "
Christian Stange
Head of Corporate Development
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"By using epilot in energy service sales, our customers benefit from a fast and convenient online service, as we digitally record and process their inquiries directly at the customer interface. "
Christian Meyer-Hamerström
CEO
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"With the epilot process builder, employees can be automatically assigned tasks for structured processing. The processes also help a lot as a guideline when onboarding new employees."
Alexandra Weich
Product Manager EDL
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