Digitalize grid
processes with
the cloud
software for
grid operators

Increase your efficiency and meet all digitization requirements. Grid portal, digital construction file, process automation, installer portal and much more.

Digitize your processes for house connection & commissioning

With the epilot cloud software, you can digitally map all your processes for the house connection and commissioning of power, gas and renewable energy systems. This increases your efficiency, simplifies collaboration with partners such as installers and increases customer satisfaction.

User-friendly multi-step forms in your portals guide your customers, employees and partners easily through all the processes involved in house connection and commissioning. Templates tailored precisely to the requirements of grid operators help you to create them and save valuable time. You collect all information centrally in the digital construction file.

epilot can be easily integrated into your existing system landscape, such as SAP, and a wide range of automation options help you to further accelerate your processes.

100 % legally compliant

With epilot you fulfill all legal requirements for grid operators:

The Guide from the BDEW provides helpful information on implementing these legal requirements, all of which you can fulfill with epilot.

Success stories of grid operators with epilot

SWTE Netz

SWS Energie

"The order form and the complete processing of order and customer management in the background runs via epilot. So here we can be sure that no order or customer inquiry is lost and everything is automatically transferred to our customer management system."

"With epilot, we have future-proofed ourselves in a very short time and can offer both customers and installers an optimal digital experience."

Want to manage your partners more efficiently?

Advantages for grid operators

A digital construction file, partner control, installer directory and automation allow processes to be digitized and even high inquiry volumes to be handled efficiently.

User-friendly request journeys and an intuitive customer and installer portal make even complex requests easier for all parties.

Map all processes digitally, transparently and efficiently and meet all legal requirements.

Functions

Flexible process design and automation

You receive best-practice templates for grid processes that you can easily adapt to your individual needs and automate – whether it’s house connections, installer management, commissioning or the registration process.

Management of technical partners

Involve partners, such as civil engineers or installers, directly in your processes. For a transparent overview, efficient coordination and faster implementation. You can also manage your partners’ concessions in the installer portal.

Digital request routes and grid portal

No more paperwork and PDF forms: You configure digital request journeys without programming knowledge using helpful templates and place them on your website or in a protected gridportal for end customers. Requests are fed directly into the digital customer file.

Digital customer file

In a central 360° view, you can see all the information you need about customers, processes, buildings or meters in one place and in relation to each other.

Use cases at a glance

All Registration of micro power plants and charging infrastructure House connection Commissioning

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Provider	Owner of this website, Legal Notice
Purpose	Saves the settings of the visitors selected in the Cookie Box of Borlabs Cookie.
Cookie Name	borlabs-cookie
Cookie duration	1 Jahr

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Name	Google Tag Manager
Provider	Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Purpose	Cookie from Google to control advanced script and event handling.
Privacy policy	https://policies.google.com/privacy?hl=de
Cookie Name	_ga,_gat,_gid
Cookie duration	2 Jahre

Accept	Google Analytics
Name	Google Analytics
Provider	Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Purpose	Cookie from Google for website analysis. Generates statistical data on how the visitor uses the website.
Privacy policy	https://policies.google.com/privacy?hl=de
Cookie Name	_ga,_gat,_gid
Cookie duration	2 Jahre

Accept	Facebook Pixel
Name	Facebook Pixel
Provider	Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Purpose	Cookie von Facebook, das für Website-Analysen, Ad-Targeting und Anzeigenmessung verwendet wird.
Privacy policy	https://www.facebook.com/policies/cookies
Cookie Name	_fbp,act,c_user,datr,fr,m_pixel_ration,pl,presence,sb,spin,wd,xs
Cookie duration	Sitzung / 1 Jahr

Accept	Pardot
Name	Pardot
Provider	Salesforce
Purpose	Pardot tracks visitor and prospect activities on your website and landing pages by setting cookies on their browsers. Cookies are set to remember preferences (like form field values) when a visitor returns to your site. Pardot also sets a cookie for logged-in users to maintain the session and remember table filters. Pardot sets first-party cookies for tracking purposes, and sets third-party cookies for redundancy. Using first-party and third-party cookies together is standard in the marketing automation industry. Pardot cookies don’t store personally identifying information, only a unique identifier. Pardot sets first-party cookies on your tracker subdomains and Pardot domains. Pardot uses third-party cookies on https pages and when your account doesn’t have a tracker subdomain set up.
Privacy policy	https://www.salesforce.com/company/privacy/
Cookie Name	visitor_id, pi_opt_in, lpv, pardot

Accept	HubSpot
Name	HubSpot
Provider	HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA
Purpose	HubSpot is a user database management service provided by HubSpot, Inc. We use HubSpot on this website for our online marketing activities.
Privacy policy	https://legal.hubspot.com/privacy-policy
Host(s)	*.hubspot.com, hubspot-avatars.s3.amazonaws.com, hubspot-realtime.ably.io, hubspot-rest.ably.io, js.hs-scripts.com
Cookie Name	__hs_opt_out, __hs_d_not_track, hs_ab_test, hs-messages-is-open, hs-messages-hide-welcome-message, __hstc, hubspotutk, __hssc, __hssrc, messagesUtk
Cookie duration	Sitzung / 30 Minuten / 1 Tag / 1 Jahr / 13 Monate

Accept	LinkedIn
Name	LinkedIn
Provider	LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland
Purpose	Cookie from LinkedIn Insight tag used for website analytics, ad targeting and ad measurement.
Cookie Name	bcookie, bscookie, JSESSIONID, lang, lidc, sdsc, li_gc, li_mc, UID, UserMatchHistory, AnalyticsSyncHistory, lms_ads, lms_analytics, li_fat_id, li_sugr, U, _guid, izographicsOptOut, li_giant, lms_ads, li_sugr, U, _guid, A3, anj, uuid2, dpm, dextp, demdex, dst, lnkd, aam_uuid, MUID, MR, IDE, fr, personalization_id, GUC, B, test_cookie, _gcl_au, _gcl_aw, _gcl_dc, brwsr, ABSELB, IRLD, barometric[cuid], tluid, oribi_cookie_test, oribi_session, oribi_user_guid, oribili_user_guid, uids, l_page, _rdt_uuid

Accept	OpenStreetMap
Name	OpenStreetMap
Provider	Openstreetmap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge CB4 0WS, United Kingdom
Purpose	Used to unlock OpenStreetMap content.
Privacy policy	https://wiki.osmfoundation.org/wiki/Privacy_Policy
Host(s)	.openstreetmap.org
Cookie Name	_osm_location, _osm_session, _osm_totp_token, _osm_welcome, _pk_id., _pk_ref., _pk_ses., qos_token
Cookie duration	1-10 Jahre

Accept	Twitter
Name	Twitter
Provider	Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland
Purpose	Used to unblock Twitter content.
Privacy policy	https://twitter.com/privacy
Host(s)	.twimg.com, .twitter.com
Cookie Name	__widgetsettings, local_storage_support_test
Cookie duration	Unbegrenzt

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about epilot

Digitalize grid processes with the cloud software for grid operators

Digitize your processes for house connection & commissioning

Want to manage your partners more efficiently?

Advantages for grid operators

More efficientprocesses

Better user experience for customers and partners

Compliance with legal requirements

Functions

Flexible process design and automation

Management of technical partners

Digital request routes and grid portal

Digital customer file

Use cases at a glance

Marlon Hütten

Sounds good?

Then let's talk.

Energy transition & digitalization - The epilot Blog

Digitalize grid
processes with
the cloud
software for
grid operators

More efficient
processes