Intrum is present in 24 European countries with Credit Management Services . With over 10,000 employees and 80,000 companies as clients, Intrum is the market leader in this segment. Intrum offers its clients solutions to improve cash flow and long-term profitability. The focus is on financial services, from direct debiting for retailers, accounts receivable management and secured purchase on account in e-commerce to the management of receivables with service disruptions and the support of over-indebted customers. Customers should be supported on their way out of debt so that they can actively participate in economic activity again. Intrum is committed to sustainable development. For Intrum, it goes without saying that financial sustainability also goes hand in hand with ecological and social responsibility. For example, since 2016, Intrum has been a signatory of the 10 principles of the UN Global Compact and has integrated the sustainability goals into business operations. As part of the cooperation between Intrum and epilot, customer service, accounts receivable and receivables management, collection management and specialist energy services are offered nationwide. Through many years of know-how, Intrum has the tact to provide clarification work in the area of receivables management and to achieve willingness to pay in a holistic process. While epilot digitally depicts customer-focused end-to-end processes from lead generation to technical implementation to active customer management in the areas of (non-) commodity and network with the cloud platform, Intrum uses the synergies of the partnership for receivables management.