The core competence of items is the takeover and support of IT and IT-related business processes for the utility industry and public transport. With more than 5 million meter points and 90 customers, items is another experienced partner in the epilot ecosystem. As a full-service provider, items offers a comprehensive portfolio of IT infrastructure, consulting and process services with a focus on cloud services, collaboration platforms, IoT integration of smart city technologies, AI products and robotics. items sets standards in the concrete implementation of digitization in smart city and smart region projects for the supply and mobility sector. Thefocus of the cooperation between items and epilot lies in the integration of epilot into the existing software landscape of an EVU. items takes over the software management as an IT node and thus enables an optimal and efficient integration of epilot into the existing landscape of standard and individual software. A classic scenario is that epilot is used by a utility or network operator, e.g. as a sales or process tool. In the process, items transfers the relevant information to the respective billing systems and plays the data back to provide a 360 customer view in epilot. Thus, items acts as an operational service provider and data holder, while epilot maps the sales interface and the customer view.