Schleupen SE
The partnership between epilot and Schleupen offers numerous benefits for energy suppliers and network operators, in particular for municipal utilities. The integration of Schleupen's billing solution into epilot's flexible platform enables seamless automation of the billing process for bundling products, which often pose a challenge for energy suppliers. By configuring “Journeys” on the website, customers can be guided through the enquiry or ordering process in a user-friendly way. Installers and other partners are digitally involved in the process, resulting in greater efficiency and a better customer experience. In addition, epilot's 360-degree offering offers a portal world for customers with cross-selling offers, contract management and status tracking. The competencies of Schleupen and epilot complement each other perfectly to create a consistent cloud-based customer experience. While Schleupen contributes its know-how to the automated billing process, epilot offers a modern customer experience, efficient online sales and process management. Thanks to the partnership, all Schleupen customers can connect the epilot solution to Schleupen.CS via plug & play and vice versa. This enables energy suppliers and network operators to act agilely at the customer interface and flexibly adapt their products and services.
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