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ZfK reports: Buying a wallbox online – as easy as buying a pair of shoes

The demands of customers’ everyday private lives with Netflix, Amazon & Co. have long since been transferred to the requirements placed on service providers in other areas. Digital and customer-friendly systems are a prerequisite for services of all kinds. Products should be configurable and orderable online on all devices. In order to achieve this, online sales need to be both uncomplicated and agile.

Stadtwerke Langenfeld implemented such a solution with epilot in just a few weeks: The electromobility section on the website had high visitor numbers, but fewer inquiries were generated. The launch of Epilot’s wallbox click route has demonstrably led to success, they say. 80 leads were generated in three months. In addition, the enthusiasm and openness of the employees at Stadtwerke Langenfeld towards new structures has increased, so that further products, such as photovoltaics, are to be offered via Epilot in the future.

You can find the full article here: https://www.zfk.de/digitalisierung/smart-city-energy/eine-wallbox-online-kaufen-so-einfach-wie-ein-paar-schuhe?utm_campaign=2022-08-23&utm_medium=email&_hsmi=2&_hsenc=p2ANqtz–f93JEqr2IoCeq7jWYfPcD7nKU4oHiBUmSeR4T63J25ddWSFBRO1uIKeslYfvOgqSIqJ3Fm0z13GfYyy6AWNf_XI7L2Qg&utm_content=meld_digi_more&utm_source=briefing

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